About Us
Smart solutions and real automation
The AI & Automation division of Awamer Al Shabaka. An engineering team that builds solutions for companies in the Gulf market that work inside their day-to-day operations, from understanding the work to running and monitoring it. We don't sell tools; we sell results you can measure.
We don't put a chat window on top of an off-the-shelf model and call it an AI solution. We build a complete system that connects to your existing systems and keeps the work moving without daily intervention.
Behind us is the experience of Awamer Al Shabaka, the Saudi information technology company and partner to government entities and private companies in the Kingdom and Egypt.
Get to know us
Our vision
To be companies' partner in putting AI to work in their day-to-day operations, with high professionalism and advanced technology.
Our mission
To build every company the solution that fits it. Sometimes AI is the answer; sometimes simple automation is enough. What matters to us is your result, not our tools.
Our standard
Everything we build has to pass one question before we hand it over: does it replace a repetitive human process, and run reliably around the clock without daily intervention?
Why us?
What sets us apart
When it doesn't know the answer, it hands over to your team
The system never makes up an answer. Whatever it doesn't know, it passes immediately to a member of your team along with the full conversation, so your customers only ever hear the right answer.
Arabic-first
Everything we build is tested in Arabic before anything else: spoken dialects, documents that start from the right, and WhatsApp conversations in your customers' dialect. There's a big difference between a product that had Arabic added on and a product born in it.
Working systems, not prototypes
For us, “ready” means it runs in your company every day without supervision, not that it passed a demo.
We tell you what you actually need
In the first session, we tell you the solution that best fits your business, even if it's simple automation with no need for AI. We don't complicate the solution to sell a bigger service.
Monitoring in place before handover
Every system we deliver checks itself and alerts your team to any failure, so work never stops without you knowing.
Free session · 45 minutes
Have tasks that repeat or take too long?
You'll leave the session with a clear estimate: whether automation is worth the investment, how much it will save, and in how many weeks.
Working hours: Sunday to Thursday, 10 AM to 6 PM, Riyadh time.
